Harvard Bike Benefits
Three programs. Pick the one that fits your role and campus.
Bicycle Roadside Assistance
Free emergency bike repair. Flat tire, broken chain, brake issue — text NEMO and a mechanic comes to you, on the spot, no out-of-pocket cost.
- Service call + one spare inner tube covered by Harvard
- Mon–Fri, 7AM–7PM
- Cambridge & Allston campuses
CommuterChoice Bike Benefit
Year-end reimbursement for bike repairs through Harvard’s CommuterChoice program. Book a NEMO repair, save your receipt, file at year end.
- All Harvard faculty, staff, and student workers qualify
- HGSU members eligible
- Eligible expenses include parts & repair labor
Longwood Collective Emergency Repair
Free on-demand bike repair for employees and graduate students at Harvard Medical School, the Harvard School of Dental Medicine, and the T.H. Chan School of Public Health — via the Longwood Collective TMA.
- Service call + one spare tube covered
- Up to 3 free repairs per code (claim at GoMassCommute)
- Mon–Fri, 7AM–7PM
Not sure which one applies to you? Email CommuterChoice@Harvard.edu — or text NEMO at 857-847-6366.