FAQs for Boston University

What is NEMO?

Scheduled, mobile bike repair 7am-7pm, Monday-Friday within our Service Area. . All Mechanic labor is included for 1 bicycle. Expert bike advice and recommendations from our team. Replacement parts are charged separately as needed.

HOW DO I GET IT FOR FREE?

“Regular Employees” at Boston University can use the Bicycle Commuter Reimbursement Benefit to get reimbursed for NEMO. Filing occurs at the end of the calendar year and reimbursement payments are sent the following April.

Do I qualify for the Bicycle Commuter Reimbursement Benefit?

All regular faculty and staff qualify for the benefit. It cannot be simultaneously combined with the BU-subsidized MBTA pass. Transportation Services has a great explainer page that breaks it all down. Contact transportation@bu.edu if you have additional questions.

Key bike resources at BU:

The BU Cycle Kitchen (or "BUCK") is a one-stop shop for bike registration, access to DIY bike repair space and tools, repair and riding instruction, and more.

BU has 2,400+ bike parking spaces across campus including 10+ secure bike rooms. Note: you will need to register your bike to receive secure bike room privileges.