Bicycle Commuter Reimbursement Program
Full-time, benefits-eligible MIT employees can get reimbursed for on-site NEMO repairs through MIT's Bicycle Commuter Reimbursement Program — up to $300 per calendar year.
How to use it
- Book a repair or 15 min tune-up with NEMO
Use the booking form above to set up a time. A mechanic comes to you — just give us an address — anywhere within our service area, 7AM–7PM, Monday–Friday.
- Pay for your repair
Standard pricing is $85 for a standard bike or $105 for an e-bike or cargo bike. Choose our multi-bike option and save money if you have more than one bike in need of repair. Keep your receipt.
- File for reimbursement through MIT
Submit your receipts through MIT's Bicycle Commuter Reimbursement Program. Eligible employees can receive up to $300 per calendar year.
Who's eligible
Full-time, benefits-eligible MIT employees who have registered a bike at MIT (or have a BEN-number from MIT) and do not hold an MIT off-campus or resident parking account.
What's covered
On-site mobile bike repair 7AM–7PM, Monday–Friday. All mechanic labor. Expert bike advice and recommendations from our team.
Replacement parts and specialty repairs are charged separately as needed.
Questions? Email hello@get-nemo.com or text 857-847-6366.
What's included in a visit
Every NEMO visit covers mechanic labor for one bicycle (or more, if you choose the multi-bike option) and expert bike advice. Most repairs take about 45 minutes. Here's what we fix on the spot:
- Flat tire fix
- Brake adjustment
- Shifting tune-up
- Chain & cable replacement
- Safety check (15 min tune-up)
- E-bike & cargo bike service
Ready to ride?
Book a repair this week. A NEMO mechanic comes to you — home, office, or roadside.