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Bike Repair Benefits

Form Energy covers NEMO bike repair two ways — free on-call roadside help when you're stuck, plus on-site tune-up events at the Somerville offices.

How the program works

On-Call Roadside Assistance

Stuck with a flat, a brake issue, or a dropped chain on a workday? Text NEMO and a mechanic comes to you — covered by Form Energy.

How roadside works

Quarterly On-Site Events

A few times a year we bring the shop to your office for tune-ups, safety checks, and quick fixes. Reserve a spot at an upcoming date.

See event dates

Roadside Assistance: How It Works

Text us when something breaks on a workday and a mechanic comes to you. Here's the flow:

  1. 1
    Text your name and work email to 857-847-6366

    Use your Form Energy email so we can confirm you're covered. Or call — whichever you prefer.

  2. 2
    A NEMO mechanic coordinates with you

    We confirm your location and head your way. Available Monday–Friday, 7AM–7PM within the NEMO service area.

  3. 3
    Fixed on the spot — service call covered by Form Energy

    Flat tires, braking issues, chain and drivetrain repair, shifting adjustments, and more.

Who's eligible

Eligible

All Form Energy employees, contractors, and other bicycle commuters at the Somerville offices — 30 Dane Street (Greentown Labs) and 200 Inner Belt Road.

What's covered

The roadside service call is covered by Form Energy — flat tires, braking issues, chain and drivetrain repair, shifting adjustments, and other standard fixes to get you rolling again. Available Monday–Friday, 7AM–7PM within the NEMO service area.

Replacement parts (tubes, tires, chains, brake pads, etc.) are available for separate purchase and are billed directly to you, not to Form Energy.

Questions? Text 857-847-6366.

Upcoming On-Site Events

Once a quarter, a NEMO mechanic comes on-site to Form Energy for a bike tune-up event — safety checks, quick repairs, and commuting advice. We visit both Somerville offices on separate days. Sign up to reserve your spot so we can plan the queue (walk-ups welcome when there's capacity).

Upcoming dates — reserve your spot:

Monday, June 8 · 12:00–6:00 PM · 30 Dane St (Greentown Labs) · Sign up
Monday, June 15 · 12:00–6:00 PM · 200 Inner Belt Rd · Sign up

A fall visit is in the works — dates will be announced in late summer.

Can't make an event? Roadside assistance is always available — just text 857-847-6366 with your name and work email.

Ready to ride?

Get your bike fixed this week. A NEMO mechanic comes to you — home, office, or roadside.