Your e-bike weighs 50-70 pounds. Don't haul it to a shop. Book an appointment and a NEMO mechanic comes to your home, office, or building and fixes it on the spot.
Book an E-Bike RepairMost e-bikes weigh 50-70 lbs. Getting one into a car trunk or onto a bike rack is a real project. A $2,000-5,000 bike deserves a mechanic who comes to it, not the other way around. And if it's your commuter, you need it working today — not "drop it off and we'll call you Thursday."
— Hydraulic and mechanical disc brakes — Drivetrain tuning (chains, derailleurs, cassettes) — Tire and tube replacement (e-bike specific) — Spoke tension check and adjustment
— Display and computer troubleshooting — Motor error codes and sensor alignment — Connector and wiring issues
Aventon, Tern, Trek, Specialized, Lectric, Rad Power, Giant, Urban Arrow, Cannondale, Velotric, Gazelle, Bunch Bikes, Schwinn, Dahon, Xtracycle, Yuba, Ride1Up, Blix, Riese & Muller, VanMoof, Heybike, Babboe, Ancheer, Jasion, Euphree, eProdigy, Electra, and more. 76 brands and counting.
1. Book an appointment online. Tell us what's wrong (or just that something feels off). We'll diagnose it on arrival. 2. A mechanic comes to you. Home, office, apartment lobby, bike room — wherever your e-bike lives. 3. Fixed on the spot. Most repairs done in 30-60 minutes. If we need a part we don't carry, we order it and schedule a return visit.
E-Bike / Cargo Bike Repair Visit — $105 Standard Bike Repair Visit — $85 Parts — Additional The $105 flat rate covers the mechanic's time, travel, and diagnostics. No hidden fees. No shop markup on labor.
Yes. We service Rad Power, Specialized, Trek, Giant, Tern, VanMoof, Aventon, Lectric, and all other major brands. If it has a motor and pedals, we can work on it.
We troubleshoot charging problems, fix connector issues, and diagnose error codes. We don't open battery packs or do cell-level rebuilds. If your battery needs replacement, we'll help you source the right one and install it.
No, we do not currently service electric scooters. We recommend Central Scoot in Cambridge.
Check our calendar to see when the next available appointment is. Same-day service is often available. On-demand service is available for select corporate programs.
$105 is a flat visit fee covering the mechanic's time, travel, and standard diagnostics. Parts are additional.
Absolutely. We dispatch on eCargo bikes ourselves (Tern GSD), so we know them inside and out. Cargo bikes are our specialty.
Skip the shop. Book an appointment and a NEMO mechanic comes to you.
Book a Repair