Boston Children's Hospital Bike Programs with NEMO

On-Call Bike REpair Services

‍If you are an active Boston Children's Hospital employee or associated personnel, you can receive emergency bike maintenance through BCH will cover the service call fee and 1 spare innertube. The bicyclist would cover any additional parts needed to get back on the road.

To access the service, text your Full Name and BCH ID # to 857.847.6366

A NEMO mechanic will reply and coordinate the repair.

NEMO Mechanics are on-call 7AM-7PM, Monday-Friday to make repairs anywhere within their service area. If your bike needs new parts (e.g., a new tire, chain, brake pads, etc.), you can choose to pay NEMO separately for those parts at the time of the repair.

Annual Membership Program

‍If your primary method of commuting to work is by bike, are not enrolled in any other monthly commuter program through the hospital (such as MBTA), and are a Boston Children's benefits eligible employee, you can take advantage of a Nemo membership for a $50 annual cost.

Annual membership covers all the mechanic labor needed for one bicycle and on-demand mobile repair within their service area.  If your bike needs new parts (e.g. new tire, chain, brake pads, etc.), then you will be charged separately for those at the time of the repair.

‍Pre-registration is required.